The latest news and insight

Updates on Indigo research projects, latest industry insights and other updates on the arts, culture and heritage world.

#Santa GDPR Fail?

3 December 2018

So, is Santa REALLY in trouble with GDPR, or can we cut him some festive slack? Let's examine the evidence….

GDPR – an opportunity to stop being mugs

9 March 2018

Does GDPR offer Arts Organisations a chance to review their data capture methods to increase customer engagement?

Are you what you measure?

9 August 2017

Is asking about ethnicity in surveys causing us to become more tribal?

Helping nine North East arts venues nurture audiences for new work

8 December 2016

Training and networking to helped devise appropriate approaches and campaigns

Introducing new shared-working approaches to a group of cultural organisations in Norway

8 December 2016

Creating better understanding of regional audiences in Norway

Simplifying CRM and ticketing procurement for Black Country Living Museum

7 December 2016

Evaluate of current systems and development of a specification to meet requirements.

Data capture – Are we mugs?

1 April 2016

I recently did a study looking at aggregate (‘BIG’) data from over 200 UK Arts venues, and one thing that…